Knowledge Management Technologies
Knowledge Management Technologies are at the core of all Pathways operations. Healthcare involves six processes – communication, interaction, professional diagnosis, procedures, prescriptions, and patient education.
Three of these – diagnosis, procedures, and prescriptions – are professional skills. The others – communication, interaction, and education – are key interpersonal capabilities shared by healthcare professionals and patients.
Professional skills are very important, but interpersonal capabilities determine eighty percent of healthcare outcomes. The best procedures and medicines may be ineffective unless patients follow medical instructions and reliably manage their health behaviors.
Pathways Knowledge Management Technologies (anytime-anyplace multi-channel communication, comprehensive information systems, and interactive video training) provide more effective personal health management solutions than traditional healthcare. These technologies are used to enhance Pathways healthcare, personal training, consultation, and research programs.
Communications
Pathways Communications Systems are based on anytime-anyplace access via cell phones and the Internet. Services are staffed by health consultants and nurse practitioners with access to subscriber personal health records. Multiple communications channels support both voice and video interactions.
The system gives subscribers personal relationships with healthcare professionals who have access to their personal records. 3G Cellular contacts can include two-way imaging that makes working relationships more effective. If communication is limited to voice-only connections, Internet appointments are scheduled.
Medicare research has revealed that personal relationships, two-way video images, scheduled appointments, and interpersonal expectations produce better personal health management results.
Personal Health Databases
Pathways health records are based on a partnering relationship with Consumer Health Advisers (CHA), a Maryland company that provides consumer-oriented health management products and services through large self-insured employers. The company maintains a robust flow of reliable, personalized information directly accessible to individuals.
The CHA-Pathways partnership produces a web-based technology platform called the Consumer Health Data Center (CDHC) that is directly licensed through employers or other defined groups. CDHC personal databases include claims, clinical, automated natural language personal histories based on Pathways Linguistic Technologies.
Pathways Linguistics
Pathways linguistics technologies are based on proprietary structured and unstructured automated interactive natural language technologies that gather personal information to be integrated with claims and clinical data by CDHC. The result is a comprehensive personal health informatics profile from which personal health solutions can be developed.
CDHC is the only health data system that integrates the three essential information sources that fully profile a person with reference to claims, clinical information, and natural language personal history.
Cinematics
Video training systems have long been favored by the business community as the best approach to teaching employees. The health sector has been slow to adopt these training techniques.
Many excellent video training products are available in the United States, but it is difficult to deliver them effectively.
Pathways and On Demand Health Media, a strategic partner, have solved this problem by acquiring the best inventory of health training videos available in the world, matching video content to personal health risk appraisal information held in CDHC or similar platforms, and delivering video solutions directly to subscriber laptops, PCs, 3G cellular devices, PDAs, or other mobile platforms.
Personal Health Solutions
Pathways communication, CDHC informatics, and video training platforms make it possible to deliver personalized health solutions to subscribers, their families, employers, and others when and where needed. These flexible systems differentiate Pathways Personal Health Solutions from all others available.
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